Help / FAQs

Our bag organisers are made of high quality, pliable, flexible and lightweight 2mm felt fabric. The felt retains its strength, flexibility, and durability for a long period of time.

Please refer to the images and the “How to Select Your Organiser” Image. Always select an organiser that's dimensions are smaller than your bag.

First of all, make sure your bag is empty of all items. Then take a measuring tape and from the inside of the bag, measure the length (L) of the bottom of your bag, then measure the width (W) of the bottom of the bag. Finally, measure the total height (H) of your bag and note it down.

Check out our measurement guide for illustrations. Always select an organiser thats dimensions are smaller than your bag.

Note: If your bag has a removable base then you can easily measure the length and width of the base shaper to find the base size.

Sorry we are not doing customisation yet. Kindly find the best fit from the available organisers from the listings.

The mentioned price includes GST but exclusive of shipping.

The felt handbag organiser insert is easy to care for. Felt naturally repels dirt and water, you can wipe off spills immediately. The organiser insert doesn’t need frequent maintenance. If you do need to wash it, we recommend dry cleaning only.

Please refer to the menu images and individual SKUs, most of our organisers are available in 4 colours. You can choose the one that best fits your requirement.

Note: Colour may vary slightly from what is visible online.

Please contact us Via any of the below methods:

Call or WhatsApp: 9311214466
Email: hellotidyup@gmail.com
Instagram:@tidyup.official
Facebook: https://fb.me/official.TidyUp

We use multi-carriers depending on your location.

Post order confirmation, we process the orders within 5-10 working days and send out the shipment. Delivery times after shipment varies according to the destination.

It would depend on availability. We try our best to ship the orders as early as possible, if the item is available in stock you can email us to request for an early delivery.

Yes, if you have any problems with your order at all, just Contact Us, and we will help you to resolve your issue.

We provide gift package services for your orders at an extra cost. We wrap organisers with tissue paper and a dust bag. If you want a gift package, we will add a customised tidy up box for INR 200/- along with a personalised card. Please do not forget to click the gift wrapping option in the checkout.

You can pay for your order through PayTm, GPay, UPI, Net Banking or credit / debit card.

Cod is available at an extra cost INR 100/- (on top of the shipping cost)

We do not provide refunds once the order is placed, as we use standard sizes with all mentioned measurements and details to help you pick the perfect size for your bag. We may accept returns for store credit only.

In-case your organiser doesn't fit or arrives damaged, Kindly send us an image or video with this issue clearly visible, and contact our team immediately regarding the issue.

Upon the discretion of our team, you can exchange your items for another size or style. For this purpose we must receive the merchandise within 5 days from the date of delivery. In case of any return/store-credit or exchange, the complete shipping charges will be borne by the customer.

While sending back the product for return:

Items should be returned unused and with all packaging in its original condition. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Please inform our customer care department in the event any Goods/Products are delivered without packaging or damaged.